October 2022

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September 2022

Kard Issuer Portal (Read Only) - The Kard Portal experience for Issuers will provide Issuer partners more visibility into Kard’s reward ecosystem and their transaction data. It will also enable partners to submit & track support requests on a centralized UI.

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Audit Support Form Added to Portal - Portal users will now have the ability to submit an audit support request directly in the Kard portal on the Transactions Support Page (limited to internal users until full Portal launch).

Image: Submit Support Request on Transaction Support Page

Deprecate Legacy Services - Kard has officially sunset its original rewards endpoints. Unless otherwise discussed, all current and prospective clients are using the latest endpoints, highlighted here. The official sunset decreases maintenance for our development team.

Merchant Onboarding - An update to the merchant onboarding process allows Kard to launch merchants with greater efficiency, providing a better end user experience.

Card Overlap - To accommodate our Issuer partners who link cards that are not their own to their rewards program, Kard has built functionality that identifies instances of card overlap, so that one card cannot be used in two rewards programs. By default, if an overlap is identified, the program sponsored by the card’s issuer is utilized.
Matching Algorithm Enhancements - The algorithm now adds more transactions to its database for comparison and matching of future transactions, increasing the efficiency of the process.

Transaction Inquiry Management - A module was added to Kard’s internal portal to allow tracking and updates of any transaction that requires further investigation if it did not redeem an offer as expected. It provides faster triage and communication. This module will be part of the first Issuer Portal release, in Q3.

Matching Engine Performance - To stay ahead of Kard’s scaling platform, enhancements were added to the matching engine, increasing throughput by ~500%, to ensure matching in near real-time, regardless of the number of transactions moving through the product.
API Documentation Updates - API documentation updates including details on pagination and specifications to the incoming transactions call. Kard is constantly improving documentation to improve clarity.

Qualification Fields on API - Surfaced all offer qualifications, such as Minimum Transaction Amount, to relevant Rewards API endpoints. This enables our issuer partners to highlight those fields separately to the end user, outside the terms and conditions, making for a more clear user experience.

Marqeta Integration - Kard has completed an integration to Marqeta’s APIs for the purpose of significantly reducing the integration effort required by an Issuer to add Kard’s services to their offering. Via the integration, Kard and Marqeta take ownership of tracking and communicating cardholder, card, and transaction data, so this data is not required to be passed from the Issuer to Kard. Review the Kard docs site for additional details.
Full Transaction Reporting via Portal - The Transactions module within the Kard Portal now reports on all relevant transactions, allowing for an accurate view of the data the platform ingests. Currently, this is only for internal Kard users, but we plan to release this functionality to our Issuer Partners in the coming months.
Affiliate Integration Enhancements - Updates to the integration with Kard’s affiliate partner means that we can decrease the time and effort needed to have our issuer partners go live with Affiliate / Digital offers.

Transaction Matching Algorithm MID Improvements - The transaction matching algorithm has added additional logic to identify potential redeemed rewards.

Search for Offers by Latitude / Longitude - The Get Locations endpoint can now filter by geolocation, with a radius measured in miles. This allows an issuer to implement a more precise user experience for cardholders using map functionality to find offers nearby.